Last updated: [Insert Date]
At Spurt Hair Care, your privacy is important to us. This Privacy Policy explains how we collect, use, share, and protect your personal information when you visit our website, make purchases, or interact with us online, including through Facebook advertising and analytics tools.
1. Information We Collect
We collect the following types of information:
a. Personal Information
When you purchase products, complete a form, or sign up for our newsletter, we may collect:
- Your name
- Email address
- Phone number
- Shipping and billing address
- Payment details (processed securely via PayPal/WooCommerce)
b. Automatically Collected Information
When you browse our site, we may automatically collect:
- IP address
- Browser and device type
- Pages visited and time on site
- Click activity
- Referring website or search engine
Collected via:
- Google Analytics
- Google Tag Manager
- Microsoft Clarity
- Facebook Pixel
2. How We Use Your Information
We use your data to:
- Process orders and deliver products
- Respond to customer support requests
- Send transactional and promotional emails
- Improve website performance and security
- Serve and personalize Facebook and online ads
3. How We Share Information
We may share information with:
- Service providers (e.g., payment processors, email marketing platforms)
- Advertising platforms (e.g., Facebook/Meta)
- Analytics tools (e.g., Google Analytics, Microsoft Clarity)
- Law enforcement or regulators, when legally required
We do not sell your personal data for monetary value, but we may share it with third parties for advertising purposes (see Section 5 below).
4. Cookies and Tracking
We use cookies and similar tracking tools to:
- Remember site preferences
- Analyze performance
- Retarget ads on platforms like Facebook
You can manage cookies through your browser settings or opt out via the Network Advertising Initiative.
5. Notice to California Residents (CCPA/CPRA Compliance)
Under the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA), California residents have the following rights:
a. Right to Know
You can request a report on:
- The categories of personal information we collect
- The sources of that information
- The business purpose for collection
- Whether it was shared or disclosed and to whom
b. Right to Delete
You can request we delete your personal data (subject to some exceptions, like legal compliance or order fulfillment).
c. Right to Opt Out
You have the right to opt out of the sharing of personal data for cross-context behavioral advertising (e.g., retargeting via Facebook Pixel).
To exercise your California privacy rights, email us at [Insert Contact Email] with the subject line: “California Privacy Rights Request.”
We will verify your identity before processing requests and respond within 45 days (with possible extension if reasonably necessary).
d. Right to Non-Discrimination
You will not receive discriminatory treatment for exercising your privacy rights.
6. Data Retention
We retain data only as long as needed for business, legal, or tax purposes. You may request deletion under CCPA where applicable.
7. Your Rights & Choices
You can:
- Access, correct, or delete your personal information
- Opt out of marketing communications
- Request we stop sharing your data with third parties (e.g., Facebook retargeting)
Contact us at: [Insert Contact Email]
8. Security Measures
We use HTTPS encryption, secure hosting, firewall protection, and limited access controls to help keep your information safe.
9. Third-Party Links
We may link to external sites. This Privacy Policy does not apply to those platforms.
10. Children’s Privacy
Our website is not intended for children under age 13. We do not knowingly collect data from children.
11. Changes to This Policy
We may update this policy from time to time. Updates will be posted with the revised “Last Updated” date.
12. Contact Information
Spurt Hair Care
Email: info@spurtworks.shop
Phone: 323-740-8000